This plastic bracket wasn’t strong enough to support the conveyor system it was supposed to hold up. It kept breaking, creating a bottleneck in our customer’s manufacturing process. The part was made in Germany, which caused even more delay while they waited for the replacement part to ship. Our solution was to cut the part out of steel, but the customer didn’t have CAD data. So our engineering team recreated the CAD data so our machinists could program the machine and provide replacement parts to the customer within two days.